Customer-centric design

We help you create digital products your customers will love to use

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Methodologies

Merging business strategy with product strategy

Our design process is based on years of agile and collaborative methodologies focussed on making the product development process more customer-centric and not just user-centric. We work with all modern methodologies, design best practices and collaborative tools out there.

How we can help you

We design products and websites that have have market value and put customers and users at the centre

Unique design solutions

User Experience

Your product is unique and so are your customers. We go beyond the obvious UX solutions to ensure that your customers are always at the centre of your product experience.

Beautiful & Thoughtful

User Interface

Design can be timeless, just look at Dieter Rams' works. From typography to UI components, every design element must project your product and brand's core values.

Shork

Shaping a brand personality

Branding & Illustrations

No Figma templates, Unsplash models or blush illustrations, we believe in designing a unique brand point of view for you always.

Effortless storytelling

Website Design

We design lightning fast websites that empower your marketing and sales teams to deploy new landing pages and marketing stories on the fly, using modern CMS tools like Webflow.

Always the right words

UX Writing

Great user experiences need great UX writing. We weave smart texts into the products we design to create truly delightful product experiences.

Tried and tested

Prototyping

Why waste precious development budgets building things that may not even solve customer problems. We help you test and validate concepts before you press that button.

Red Dot Winner 2020 MuchSkills

Award-winning design

Red Dot Design Award 2020 winner

Our designs for MuchSkills won the Red Dot Design Award 2020 in the category of User Interface Design.

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The user is always front and centre

Customer-centric design

It’s easy to make something look good. But making a digital product truly useful and valuable to customers requires deep thinking. This is exactly what we offer. 

Cute unicorn friends illustration
☕️ UX.UI.Business design.

Want to discuss your digital product?

Let’s book a meeting and talk. Fill in the form and we will get back to you as soon as possible.

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Digital Product & Brand Design

Great design should make complex products feel effortless

We design B2B digital products and brands for founders who cannot afford to get it wrong - combining deep product thinking, commercial clarity, and design craft that holds up under real enterprise scrutiny.

The problem with most design agencies

They can make it beautiful. They cannot make it work.

Most agencies are built for simple products. Yours is not. Complex workflows, technical buyers, long sales cycles - most designers have never been near any of it.

You do not need beautiful. You need design that thinks.

How we work

We decode your business before we design anything

Most agencies start with mood boards. We start with your business model, your buyer's decision process, and the moments where your product needs to earn trust. Then we design – not the other way around.

Product thinking first

Commercial instincts, not just good taste. We challenge assumptions and push back when something looks good but does not work.

Brand that belongs at the top

Not a logo exercise. A brand for a B2B digital product needs to earn trust with technical buyers, signal credibility to enterprise procurement, and feel distinctive in a market full of sameness.

Design systems that scale

Not one-off screens. Robust, documented systems your team can apply confidently as your product grows.

We work together with your management team

Customer Centric

Design Driven

Knowledge Transfer

What is included

End-to-end product and brand design. Or exactly the part you need.

Product UX & Interface Design

We design user experiences that clarify how your product creates value. Structure, flow, and behavioural cues guide users through meaningful decisions – not just screens.

Brand Identity for Digital Products

Visual identity, typography, colour systems, and iconography built for digital-first B2B products - not adapted from a print background. Designed to hold up in a product, not just a deck.

Design Systems

Scalable, documented component libraries built for your product stack. Built once, applied everywhere.

AI Interface Design

UX and interface design for AI-powered products - onboarding flows, interaction patterns, and visual frameworks that make machine intelligence feel intuitive.

Prototyping & User Testing

High-fidelity interactive prototypes and structured user testing to validate decisions before a single line of code is written.

Technical Illustration & Data Visualisation

Custom visual systems for communicating complex technical concepts clearly - diagrams, dashboards, and product explainers.

Making Waves Logo

"Up Strategy Lab offers a well rounded design service by merging business design and strategy with digital product design – pixel perfectly ❤️"

Marte Holmoy
Director of Experience Design

Marte Holmoy - Director of Experience Design at Making Waves
Digital Product Design

Bring your ideas and digital products to life

Red Dot Design Award Winner

Our work for MuchSkills recieved the Red Dot Design Award 2020 in the category of User Interface Design.

Read more
☕️ Swedish Fika?

Building something that needs this level of thinking?

Book a conversation with Noel. No pitch deck required – just an honest discussion about what you are building and whether we are the right fit.

Book a meeting
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